W.H.Cox & Son Removals Surrey
Phone: 01372 456556
Unit 22, Bookham Industrial Park, Unit 22, Bookham Industrial ParkBookham, Surrey KT23 3EU
United Kingdom (UK)
Fax: 01372 456556
Based on 166 reviews
W.H. Cox & Son Removals Surrey
17:50 18 Feb 21
The movers turned up really promptly and were really efficient and helpful packing up my more valuable/fragile items. Quick move to my new place and very quick unpacking. The whole process was done and dusted in 2 hours.
17:05 09 Jan 21
Really great guys that were quick, helpful and COVID friendly.
16:59 08 Jan 21
Really amazing service got us moved out of London and into Surrey in five hours with no breakages or issues will be using again in the future! Thanks to Alex and the team.
21:20 07 Nov 20
This firm did a very good job for me. I was very satisfied, nice guys, nice job.
16:35 03 Nov 20
Well, a bit dumbfounded to be honest. Just phoned up and politely asked for someone to come round and give me a quote. We are hoping to move early December from a 2 bedroomed large ground floor flat to a 3 bedroomed house. Was asked to send photos or give them a list of all the furniture. When I said that I had already spoken to two other companies and booked appointments for someone to come and have a look to quote, I was told they 'wouldn't normally bother to come out to quote on moving someone from a 2 bedroomed flat'. Charming.
11:50 29 Oct 20
Excellent, fast & efficient as well as making good recommendations to ensure a smooth removals process. Great!
12:36 19 Oct 20
Absolutely brilliant!! Richard was amazing and packed us up so quickly and efficiently....nothing was too much trouble. The whole removal team worked so quickly and waited for us to get the keys with no fuss. Would thoroughly recommend....thank you for helping us move with no stress! X
21:24 15 Oct 20
18:29 15 Oct 20
A great bunch of people - polite and helpful - giving us confidence that these are the team for moves or storage! Thanks all, James & Alyson
20:41 29 Sep 20
Steve, Grant, Kieran plus one (sorry we can't remember your name) were a fantastic team. They arrived at 8.15 and left at 6.15 pm. They were efficient, effective and very hard working. Conratulations to them and to WH Cox for providing a great service.
18:16 19 Sep 20
Great removal the team I had were excellent arrived on time very politeSteven who packed the day before very nice and did a really good job unpacked everything todayNo problems
06:26 27 Aug 20
Excellent service, very hardworking lads, packed and moved the contents of the flat with care. Very happy, will use again
08:57 17 Aug 20
Excellent service from everyone at W H Cox. The staff were very helpful, polite and efficient and worked hard with no complaints despite the 35 degrees heat!. I would happily recommend W H Cox and will definitely be using them again.
17:46 15 Aug 20
Fantastic team. Handled our move with professional approach and precision. They worked so hard and got things done with speed and care. A really polite team who couldn’t have been more helpful. Really impressive work. Thanks guys
08:13 05 May 20
08:45 19 Apr 20
Very efficient service. We really appreciated having Rob on the team throughout the move so that there was consistency of staff. This helps with what is a very stressful process at the best of times.April 2020 - just used the team again and they were as efficient, friendly and helpful as always. Can't recommend them more highly.
Julia Faure Walker
16:54 17 Apr 20
The W.H. Cox team were great at moving us not once... but twice! They arrived promptly, were efficient in packing / loading and the office team were incredibly helpful at changing dates and van sizes. I would happily use them again!
09:08 29 Mar 20
Wow what an amazing service we received from WH Cox from the initial enquiry to the unloading of the vans. The guys arrived early on moving day and had the house cleared within a couple of hours. The 4 guys who moved us were polite, friendly and extremely efficient - couldn’t have asked for more. Would have no hesitation in recommending to anyone moving house.
08:00 21 Mar 20
The move from London to Devon was excellant, all the boxes fitted in the lorry and all the staff were excellant, we would use W. H. Cox & sons again
20:42 11 Mar 20
We were very impressed with the professional and efficient service provided by WH Cox. They were very helpful dealing with our queries prior to the move. On the day we moved they worked really hard to get everything carefully packed and taken to our new address. Unloading everything at the other end was also done with great care and attention to detail. Could not fault them!
17:05 09 Mar 20
Pete and his crew are a great bunch of lads, really helpful, polite, respectful and hard working! They made moving a lot less stressful..
15:32 28 Feb 20
Confirmed an appointment for a quote, the guy never turned up, he didn't communicate with us and even his office didn't know where he was. That told me everything about this business, maybe we was just unlucky.
21:11 23 Feb 20
Moved packed and moved my late mother's furniture swiftly and carefully from her care home. Job done efficiently and on time.
13:33 21 Feb 20
from beginning to end they made moving easier than I thought,, very helpful over the phone and the 2 men Shane and Ricky were great nothing was to much trouble .I highly recommend this company for good service and excellent value.
17:40 20 Feb 20
Very competitive prices with no reduced service. Hard working, enthusiastic and professional. Really looked after us and no hesitation in recommending. John NewUsed WH Cox for a second time and this time to move my Father in Law. Their attitude and commitment to detail really is first class. They looked after us with calm efficiency, again!John New.
22:45 18 Feb 20
I can not praise our movers enough. We had two guys pack on the Thursday - they had the whole house in boxes by 2 O’clock, leaving plenty of time for me to clean and were back the next morning as a team of five on the Friday. They took furniture (beds and wardrobes down) they were polite, put up with my children running round the house, fast, clever with the packing - just absolutely brilliant. We didn’t get the keys to our new house until after 3, they ended up working until after 6 on a Friday night - still with smiles on their faces, still being really careful and thorough. I really can not recommend highly enough.
17:17 10 Jan 20
Really glad we used WH Cox for our removals, they provided more than adequate Staff who worked very hard and were extremely courteous from start to finish.
22:12 21 Dec 19
Could not recommend them enough. I moved from a 1 bed flat to a 2 bed in December this year. The staff were careful, efficient and very personable. I felt at ease and looked after. They were brilliant.
Emily Von Reibnitz
18:45 01 Dec 19
Very friendly efficient bunch of helpers, with a special mention to Shane who frequently asked whether we were happy and whether we had any issues. They arrived when they said they would and brought in extra helpers to unpack. We didn't use their packing services as we preferred to do that ourselves. They came in much cheaper than another fairly local company but I don't know what the other one could have done any differently or better to justify the extra cost!
22:56 29 Nov 19
These guys were hard-working and a pleasure to deal with. They made a difficult job seem very easy and did so with good humour and a cheerful approach. I would highly recommend anyone who is looking to make their move much easier to use W.H. Cox & Son Removals Surrey for their own removal because the service I personally received was second to none. Thanks guys, once again.
12:19 13 Nov 19
An excellent service from start to end. The team were incredibly professional when it came to loading and transporting our belongings. Not only did they identify fragile items and work out the safest way to load them, they also strapped them down in the van and were happy to let me supervise. When it came to moving into our new property (for which there was a two-hour delay on the day), the team had no problem waiting and wisely used the time to secure the best parking space for unloading the van. Great people and a great service!
21:31 10 Nov 19
Great service, would definitely recommend really efficient and professional service turned up worked continuously to get the job completed.
07:45 08 Nov 19
Professional, courteous and helpful from the assessment visit right through to when the lads left having moved us in. We moved from Surrey to the north of England and this company madea long distance move stress free. Special mentions to Richard, Peter and Rick.We would highly recommend WH Cox.
17:41 01 Nov 19
I provided details of what items i wanted to move and the team at Cox's came back very quickly with a quote and provided different pricing options that enabled me to move early in the morning on one of their less busier days. Service from the actual removal team on the day was excellent....well done and thank you.
22:15 20 Oct 19
From initial contact to waving the team goodbye the service was faultless. We moved from a 3 bed property, in a difficult street for access, but this was no trouble for the team who were moving us. We had packed the percentage of belongings ourselves but 1 of the team had the responsibility of wrapping our sofa cushions, sofas, mattresses etc. He also packed pictures, lamps and lamp shades! They had moved us out in around 2 hours, didn't stop, just got on with it! They then had to wait for us to get the keys for the new house which they didn't mind and said for us not to worry because it happens regularly. Once we had the keys they had moved us in to the new property in around 2 hours. Nothing was too much trouble, they didn't want tea or coffee and had they're own refreshments and they only had 1 break! I'd highly recommend WH Cox to anyone who wants a stress-free move.
20:37 09 Oct 19
We selected the full service and were not disappointed, Peter and the whole team were so professional and helpful I cannot thank you all enough for going the extra mile to help our move go so smoothly. Totally recommend you
23:06 07 Oct 19
Thank you Peter and co for your 5 star service today from initial call to the actual move on the day, faultless. I totally recommend you.
07:50 29 Sep 19
We packed our own small items in boxes delivered by W.H.Cox a few days before our move. On the big day we had 6 gentlemen move all our belongings and deliver them to our new house. Excellent, friendly, helpful service and very reasonably priced. Thank you
18:02 22 Sep 19
10:00 28 Aug 19
I made an appointment with this company for one of their surveyors to come round and give me a quote for removals and storage, but he failed to turn up. I tried to call the office, but the phone just rang off the hook and there isn't a voicemail on which to leave a message. I then sent an email to find out why the surveyor didn't turn up and have yet to receive a reply.Very disappointed.
18:12 23 Aug 19
Shane, Liam and Liam were fantastic helping us move. They were friendly and efficient and took care to avoid waking my baby whilst he slept. I would definitely recommend them.
11:43 20 Aug 19
I called number of times but not got the answers I wanted so in the end I decided to go to the other movers
10:16 20 Aug 19
The removal team went the extra mile to achieve our move, despite traffic problems and other issues. Thank you so much - highly recommended.Gill & Dave
09:02 09 Aug 19
The guys were very efficient. I had done all the packing but the actual move was very smooth
11:58 25 Jul 19
Great service. Nothing was too much trouble for them and they were very helpful. Would thoroughly recommend them. Thank you for moving us so efficiently.
08:46 09 Jul 19
Great service from quotation to moving day. Very competitive quote. The team were efficient and professional on moving day. I would definitely recommend them and will use again.
17:57 28 Jun 19
Great service at a competitive price. The team were polite, helpful and worked hard from the time they arrived to the time they left. Would definitely recommend.
19:20 01 Jun 19
Great service from start to finish. Very competitive quote and prompt, efficient and professional on moving day. Friendly and helpful guys throughout. Would highly recommend and will definitely use again.
21:39 19 May 19
A big thank you for providing a totally professional and efficient move for me.Peter, Shane & Ricky were so friendly, hard working and an asset to the company. I will be using the company again.Thanks guys.
12:48 09 Apr 19
Excellent service on the day, although the boxes took a few days to arrive beforehand. Great team, polite and courteous with nothing too much trouble for them. Between the three of them they moved a huge van load of our belongings including 26 large boxes of books. Would very happily use WH Cox again and recommend them to anyone else. Thank you very much for making a stressful day go well.
20:42 28 Mar 19
We recently moved from Worcester Park to Bookham and used W H Cox to do our removal as they came highly recommended. We chose their full packing service and are extremely pleased that we did. The packers worked swiftly and unobtrusively and they took great care of our possessions. The day of the move itself went extremely smoothly and we were very impressed by the way everything was conducted. Our thanks to the whole team, but especially Alex, Kevin, Steven, John, Ryan, Jason and Peter (sorry we didn’t get the names of the other gentlemen who helped us). We would recommend W H Cox unreservedly.Phil Burge, March 2019
07:41 11 Mar 19
We were extremely pleased with the service provided by W.H.Cox and Son. Peter, Darren, Shane and Ricky were absolutely outstanding, they were efficient, professional and courteous. We were moving our belongings to the storage unit and they expertly placed the items paying attention to our ease of finding things in the unit for the future. We absolutely could not have done this without them and would highly recommend them.
19:14 03 Feb 19
We were enormously impressed by the courteous and helpful attitude of the moving team. They were polite at all times and managed to squeeze our oversized sofas through the door, a feat which we thought could be impossible! We would not hesitate to recommend the company to friends, family and neighbours.
18:45 26 Jan 19
The team were incredibly efficient and caring about our goods over the three days they were with us, which was especially important as they were being placed in storage.
Friends of Lara
17:56 02 Jan 19
Excellent movers, arrived early and worked extremely efficiently. Highly recommended!
17:10 21 Dec 18
Very impressed with this company, Darren and Aaron arrived bang on time, were very friendly and cheerful and set about helping me move with a professional and practical approach that set me at ease and removed the usual stress that comes when moving. The price was reasonable and I didn’t feel as though they were trying to drag things out to make more money. The office staff were also fast and efficient. I would definitely recommend them to others and will be using them again when my furniture needs to be moved from the storage unit. Thanks guys and Merry Christmas.
15:40 20 Dec 18
Had a really smooth move, the guys were helpful and cheerful and did what they said they would do.Unfortunately the sub contractor who came to collect the boxes rang very promptly, but then said he was very busy and couldn't possibly collect them until the week after Christmas, over 10 days. When I said that wasn't acceptable as I had paid Cox's for the service as part of my fee, he said that if I gave him a Christmas bonus of £20 he would be able to do them straight away. I reluctantly agreed as I really needed to clear the house, and he arrived a couple of hours later! but this sort of sharp practice reflects very poorly on Cox's. I post this in the hope they will speak to the contractor and prevent it happening again.
23:23 16 Dec 18
Excellent service from a superb team of packers led by Peter, who packed and move me from Surrey to Herefordshire in 2 days. Only 1 kitchen cupboard was over looked and a painted wardrobe sustained a small scratch on the front. Van arrived before I did and was emptied by 18.30 with the beds put in situ. Very stress free, professional and friendly service.
18:16 16 Dec 18
Great service from beginning naming to end. The removal staff were courteous and helpful as were back office and management staff.
21:38 01 Dec 18
Friendly staff, definitely the most low stress/speedy way to move with the packing service. Only note I'd say is pre pack any small sentimental items yourself so you can keep track of them. They pack at an impressive speed with a smile ☺. Remember to keep a bag of your essentials yourself.
20:05 20 Nov 18
Really good company. Packing and unpacking both ends was fast and efficient. Really good crew of guys. Was very happy with there service.
13:38 16 Nov 18
Had to leave one star as can’t leave a comment - avoid at all costs!!! If you have an American style fridge freezer and are told they can move these - they can’t!!! They put a hole through my rattan garden furniture and never told me what happened even when I wrote this on the job sheet no explanation was given then as I didn’t take out insurance they have offered me £40 compensation??? I was quoted one price then get a call half way through removal adding extra £20 p/hr as 3 men arrived? The van was too small so needed two trips?? Whilst been charged an hourly rate, the van got lost and then on second trip took even longer and despite my leaving 15 minutes after them I arrived at the house almost 20 minutes before them 🤬🤬
08:19 10 Oct 18
We arranged an internal furniture move within the home of my elderly parents. The guys turned up early, did everything we asked for very quickly and efficiently, wrapped the items in protective materials (bubble wrap, cardboard, blankets etc.) as appropriate, and checked with us afterwards that it was all to our satisfaction. We are very happy with the service provided.
15:48 05 Oct 18
Friendly & VERY efficient service ! We were VERY impressed with the removal men & would not hesitate in recommending in W.H Cox & Son Removals ! Thank you 😊
22:30 29 Aug 18
Brilliant service. Glad we didn’t go with cheaper quotes. Removal men were excellent. They packed well, left useful things out until the last minute, and were extremely efficient. The team really helped us to feel calm throughout the whole process with their courteous and professional manner. Would highly recommend.
08:37 28 Aug 18
W.H Cox and Sons recently helped me move home in Farnham, Surrey. Firstly, Nathalie in the office was absolutely awesome, fitting in with my last minute requests and changes. Then the guys....wow. I couldn't believe how quickly they packed everything up and left the place so clean and tidy. W.H Cox then stored my stuff for a few weeks and then delivered it to my new place and again, the guys were so fast - but so polite (It's not often I get called sir!), funny, helpful and efficient.I can't recommend this company enough and I would 100% recommend them to anyone moving home.
16:11 27 Aug 18
The two removers who came to my flat to move me were incredibly reassuring and made the whole business easy for me.When they arrived at the destination the sofa had to be taken apart and put together again. They didn’t complain just did their job.Amazing service!
16:27 21 Aug 18
Atrocious on all levels; packing, removal, rebuilding furniture, arguing between crew members, swearing. If I hadn't insisted on a final check they would have left their mess and some of my items behind including an expensive TV. So much unnecessary damage to my furniture.
18:04 17 Aug 18
Pleased with the service especially as there was less than a week between Exchange and Completion. The team were hard working and polite.
09:31 08 Aug 18
All members of the team were helpful and polite. They were efficient and professional carrying both packing and moving goods.
18:49 03 Aug 18
Amazingly courteous and thorough. We've moved a few times and wish I'd used these guys every time.
16:05 02 Aug 18
Fantastic company. Fitted us in at the last minute and were so friendly and helpful and super patient when we had to wait three hours for the new keys. Thank you so much!!!
11:52 02 Aug 18
I had a late exchange with completion only 4 working days following and all removal companies I tried were fully booked. I chose WH Cox after reading good google reviews and luckily they were free. Nathalie in the office was the calm person I needed in my panic and was always helpful and efficient - even calling me on a Sunday! The day of removal was the hottest day of the year and the removal men worked very hard to ensure they got the job done and that we were happy.
19:17 29 Jul 18
Fantastic company, so professional, helpful and great service. Wouls always chose them again. The guys were great and it was just amazing to see them work. Unfortunately, we had a slight issue with the order due to it being a little bit complicated with being moved from two locations but WH Cox sorted it professionally and actually we we preferred the outcome following the issue. Thank you for your service. Recommend to anyone, I don't think there will be any other removals company like this.
11:18 25 Jul 18
Great service. Punctual, friendly, helpful, and very hard working.
11:06 12 Jul 18
Excellent Service both Packing , Storage and Delivery.
08:21 12 Jul 18
Fantastic customer service, helpful and efficient. My collection was organised quickly and I wouldn't hesitate to use W H Cox again. Thanks to Nathalie for all her help.
08:47 04 Jul 18
We have used this company twice before with good results and pleasant experience. On the latest occasion, the crew were poorly managed by the team leader and the "packing" left a broken printer, lost screws for an expensive display cabinet and a cracked mirrored table which had obviously been dropped on one end. On reporting the printer and the missing fittings, we did receive compensation for the printer and I managed to obtain new fittings from a supplier in Italy for the display unit. However, as the mirrored table was not unpacked until after the 7 day contractual period, the company has refused liability despite being advised that we could not unpack any quicker due to our daughter being admitted to hospital as an emergency which somewhat reassessed our priorities. Very poor management, woeful packing and appalling after-sales customer service. Never again. Before we knew all the above, we had booked the same company to move our daughter, and as I note experienced by another ex-customer, the move was transferred to another company without us being so advised. However, in this case, the team were well managed and professional with no incidents.
17:27 03 Jul 18
Fantastic service from booking, to packing to removals. Staff always polite, friendly, punctual and helpful - nothing was too much trouble and would recommend to anyone. Thank you for a making a potentially stressful time easy.
12:47 02 Jul 18
14:39 01 Jul 18
We were very happy with our move. The team was great: hard-working, efficient and courteous throughout, despite the tropical heat. Thank you for making it all run smoothly.
10:29 27 Jun 18
Excellent service to move elderly parents with A LOT of 'stuff'!! Good humoured, polite and hardworking team. Many thanks to all.
07:18 27 Jun 18
We used WH Cox yesterday to move from Guildford to Bookham. They arrived on time and throughout the day they were brilliant. The four men were friendly, helpful and always had a smile on their face, despite the 30+ temperatures. They made what could have been a very stressful day, so much easier.Thank you.
19:17 18 Jun 18
We were recommended WH Cox and Sons by family who had used them twice. We didn’t even get any other quotes. We were very impressed by their helpfulness and support throughout the process. Initially we were going to pack ourselves, but with issues with exchange happening so close to completion, and my husband breaking his hand- we went for WH Cox and Sons packing for us. They came the day before, and carefully packed everything, the team member who attended was quick, professional and friendly, and packed far faster than we could have ever managed.The day of the move, we did have some issues, with the rails for the wardrobes being forgotten and something getting broken, however the guys were so lovely, and the service was so efficient we were still very pleased overall.The staff in the office were very helpful friendly and knowledgeable. Overall I would definitely recommend their services, their price was very reasonable, and we have in fact already recommended their services to a few people.
17:51 10 Jun 18
The packing team for my Mum's move were friendly and professional and took the greatest care packing each item...everything arrived safely. The Woods of Dorchester team made it a relaxed moving in day. We highly recommend this company.
06:26 05 Jun 18
We were badly let down by another removal company and contacted you for availability two weeks before our move. You bent over backwards to help us and the two packers were polite, helpful and very thoughtful throughout, as were the team of five who moved us the following day. Downsizing is an emotional experience made all the easier by your professionalism and helpful staff. We also are using your storage facility and the folk who dealt with this were great too!! My wife and I would have no hesitation in recommending you for the service you provide, a big thank to you all.
17:24 01 Jun 18
08:02 01 Jun 18
Can't speak highly enough of W.H. Cox. On Friday we were without anyone to move us the following Tuesday, so as you can imagine we were getting pretty worried. Nathalie was kind and helpful and sorted us out in a flash by working with Anthony Ward Thomas. When the day came we were naturally anxious but the removal guys were punctual, diligent, respectful and hard working. They moved us out in under two hours and in in just one! Really great job. Thanks a million, you saved our bacon.
20:44 29 May 18
Packed and moved us to a larger property recently. The guys worked incredibly hard and efficiently, including dismantling and reassembling some tricky furniture items. Dealing with the office was a pleasure too, made the process as stress free as it could be. Would definitely recommend
08:51 08 May 18
We definitely plan to use WH Cox again for the next phase of our move. All work was efficiently executed, the guys were professional and the vehicle/equipment was of a high standard. Highly recommended!
10:37 28 Apr 18
W.H.Cox &Son Removals completed the removal of stored furniture and personal effects and their delivery to our daughters flat in record time. This was exceptionally helpful in the circumstances and much appreciated. Many thanks to all staff involved.
05:02 26 Apr 18
Great service from start to finish. Friendly, helpful and very good value for money. Would not hesitate to recommend W.H. Cox to all.
16:51 11 Apr 18
Fantastic service. The men worked really quickly and took very good care of our belongings. The removal of the upstairs furniture proved tricky at times as they negotiated the tight turn in the staircase. However the men avoided causing any damage to the property or our furniture. Thoroughly polite and courteous. Great price too! Thanks so much for making our move stress free.
17:37 09 Apr 18
A very professional, friendly team. A great service. Would recommend them to all. Thank you.
18:20 06 Apr 18
This was the first time we used packing services as well as moving services, and we were very impressed by the efficiency, professionalism and friendliness of the whole team. From the packing through to moving all our stuff into the new house, the whole experience was as stress free as it possivly could be. Thank you to the whole team for helping us with our move! Would highly recommend.
20:52 03 Apr 18
Lovely bunch of guys. Got the job done quickly. No issues on the day.
15:18 03 Apr 18
Absolutely 1st rate!
16:20 26 Mar 18
This was an amazing move everything went according to plan and on time. From the first appointment with Kevin to the staff in the office and the two lads who actually carried out the move everybody was most helpful and efficient. I would definitely recommend W H Cox to anyone. Thank you all so much for making my move as easy as is possible.
18:33 09 Mar 18
This company is fantastic , lovely lads very helpful .i would use again and recommendMoved on 7 th March 2018
16:56 07 Mar 18
Used WH Cox to move home on the 28th Feb in the middle of the snow and freezing temperatures and cannot praise the team enough how undertook the work. Rob turned up the day before and packed the majority of our belongings and then a team of three undertook the move the following day. All was done very professionally and made it a very painless experience. I could not recommend them enough, thank you Rob and the team!
13:50 05 Mar 18
We used W.H.Cox to move on 28th Feb 2018. We had a horrible weather with minus temperature and snow. The team came and packed everything for us and then moved all our belongings to our new home. A very professional and pleasant team. Very efficient and highly recommended - thank you all!
19:29 28 Feb 18
13:46 25 Feb 18
They went above and beyond helping us move to our dream house, all the people who helped were fantastic and friendly.
20:00 21 Feb 18
Absolutely amazing team. They were so fast and professional. I couldn’t fault them as they all were amazing with my two small children and actually made the experience of moving a fun one, would highly recommend and would only use them again
16:47 18 Feb 18
All the staff very helpful and a great team on the day. Wouldn't hesitate to recommend 🙂
14:04 16 Jan 18
Friendly helpful staff. Worked hard and quickly at both end of the move. Office staff were helpful and quick to answer questions.
17:29 05 Jan 18
AWFUL SERVICE - AVOIDFirstly WH Cox increased their quote, just days before the job, leaving us with little choice but to swallow the additional cost. WH Cox then subcontracted our removal to a different company without letting us know. The team who arrived on the day were surly and not prepared to carry out the job that we had been quoted for. We had been quoted for a full pack service but on arrival, the rude team leader told me that if I did not pack the kitchen myself they would not be able to do the job. They did not complete the job and left us to transport much of the shed contents, without a plausible explanation.When moving us into our new home, the same surly team leader was present and they did not take notice of the box labels but just left boxes where they could easily put them to leave the job as quickly as possible.AVOID AVOID AVOID AVOID AVOID
13:34 16 Dec 17
We had the packing service which was very good, just one man and he managed to pack the house in a day. The guys on our move day were really good, polite and hardworking. Would recommend.
22:05 13 Dec 17
The team was excellent. I was really happy with the efficient service provided.
07:44 12 Dec 17
The team at WH Cox & Son have made the whole experience very easy and as pain free as possible. The costs were competitive and the service levels second to none. Nothing was too much for the teams we dealt with and all enquiries were dealt with efficiently. Would definitely recommend.
15:58 27 Nov 17
We had to move our belongings into temporary storage before we could move into our new house. On every occasion Cox kept us fully informed, were very helpful, cheerful and can definitely recommend them for the job!
08:24 13 Nov 17
Great service, from start to finish. A very good price as we chose the per hour rate and the chaps worked non-stop, with care and courtesy. Thank you!
17:53 29 Oct 17
Really pleased with the service overall. One of the packers was new and when I unpacked the boxes he did, they could have been better packed, and there were a few marks on a few bits of furniture, but the guys were friendly, efficient and overall a great job.
16:03 26 Oct 17
Friendly, quick and competent.
09:39 18 Oct 17
Could not have wished for a better service. Everyone was so helpful and could not have done anymore to help. Were great when we had to change the move date at the last minute.Would really recommend WH Cox
19:15 15 Oct 17
Really pleased. Quoted cheapest out of 4 quotes, used a sister company on delivery day and the 3 chaps were spot on. Arrived on time and just got on with the job as promised. Would recommend.
07:14 10 Oct 17
We used Cox removals last Monday to move 2 houses to 1 new house. The lads were prompt on arrival and very very efficient. They lightened what could have been a very stressful event with banter and lots of laughs. ( we had already had enough stress with solicitors by this point) .They started at 8am and due to delays getting the keys didn't finish till around 8.30 in the evening. They were still focused on the job even though they must have been shattered.We are very grateful for the professionalism and curtesy they showed us and would not hesitate in recommending them.
19:37 05 Oct 17
I used WH Cox 6 years ago for my last move and chose them without hesitation for my move on the 2nd Oct 2017. The guys were enthusiastic, confident and personable. Extremely polite and got the loading done very quickly. I could feel the stress draining away.They didn't complain about the horrendous wait for the keys at our new property and stayed very late to offload both vans. They removed chair legs, table tops and did everything necessary to get square pegs into round holes. Nothing phased them, there were no sighs, exclamations of distress or signs that there was anything they couldn't sort out. Very reassuring.Would always recommend them.They left with smiles and handshakes all around.
13:29 19 Sep 17
We had W H Cox and sons to move us into our new cottage. Although the move was challenging with a busy road, lots of stairs and a basement, nothing was too much trouble for them. They were friendly and hard workers and we would definitely recommend them.
20:28 15 Sep 17
W.H.Cox & Son undertook my move from Surrey to North Yorkshire and they were very efficient. The staff were very helpful and cheerful and the price was good. I highly recommend them.
09:51 01 Sep 17
Excellent customer service and efficient work, from initial professional appraisal and quotation, through to the unloading of the last box.We chose to take up the packing service which made for a much less stressful move process. Everything was carefully packed and safely loaded and delivered to our new address.All the lads involved were really polite and friendly and clearly knew what they were doing.We are very happy to recommend W.H. Cox & Son Removals and would happily use them again.
08:45 24 Aug 17
W H Cox managed to fit us in last minute for our house move. The service was fantastic from start to finish and the three removal men were very helpful and polite which made the whole move painless. The price was also very competitive and I would highly recommend them.
19:20 23 Aug 17
Absolutely top notch service. The team worked incredibly hard as well as being careful, thoughtful and professional. Their excellent service was well worth every penny (competitive rates compared to several other quotes) and their dependability took a lot of stress out of moving day. Highly recommended.
19:35 08 Aug 17
13:38 18 Jul 17
Excellent service, from the initial visit to quote right through to post-move collection of boxes and packing. On moving day the team were calm and helpful, with great banter and obvious experience to lighten and smooth what could have been a really stressful day. Professional and an absolute pleasure to do business with, and great value for money to boot. Can't recommend them enough!
18:38 09 Jul 17
Although rather late to arrive, the guys (there were 5!) were polite and cheerful. They worked really hard and efficiently at both ends of the move. We used the packing service before hand and the whole operation to move my elderly mother went very smoothly.
19:19 07 Jul 17
Our movement without a hitch, despite a heatwave and trying circumstances. The guys were courteous, punctual, professional and did an excellent job.
16:31 15 Jun 17
10:22 01 Jun 17
By far the best moving company we have hired in years! We have moved globally almost fourteen times and never before have we experienced such a professional crew! From start (estimating and scheduling - Kevin and Jamie) to actual moving (Daryl, Gordon, Sultan and Steven) and collection of boxes (AJ and Gordon), we were most impressed! We would not hesitate in recommending W.H. Cox Movers to anyone and, they were very careful, considerate and polite at all times. We enjoyed some good laughs too!
13:56 08 May 17
Second time using WHC. Alex and Kevin were helpful and professional during the planning process, and their quote was very reasonable. On moving day itself, Julius and his removals team were brilliant. Courteous, thorough and tidy, couldn't ask for more! Would definitely recommend!
06:34 05 May 17
We were really pleased with all the help on the day and would definitely recommend your company.
15:55 10 Apr 17
The whole move from packing, through storage to unloading could not have gone better. The guys worked really hard, were unfailingly polite and jolly, and were careful and attentive. Exactly what anyone would want. Fantastic service at a good price. Very highly recommended.
05:49 03 Apr 17
Professional. friendly and efficient, worked so hard for two days in a row packing & moving us. Ian, Rob & the team were amazing. Would thoroughly recommend W H Cox.
20:45 26 Mar 17
Thank you very much for helping us move our 80 boxes or so plus furniture and 3 children to our new house, we couldn't have done it without you. First rate, efficient, (and sympathetic to our chaos!) the guys worked tirelessly all day. My mother first used WH Cox and sons 40 years ago to move her mothers things from her flat down in Worthing to her house in London and has used them ever since. On that day the men helped my mum (who was grieving at the time) and even gave her a lift back to London in the cab! She has used them for 2 more moves and now us too. Cheers guys.
12:48 29 Jan 17
Excellent service, the guys were very friendly but also very professional. Nothing was too much, they even helped out packing the last few bits! Would highly recommend them.
11:37 25 Dec 16
Very good service and the move was planned to perfection. The boys were great.
12:14 23 Dec 16
definitely the most polite. accommodating and helpful move i have experienced and i will recommend them to all my friends and family. Really excellent
20:18 18 Dec 16
The guys were really friendly and helpful, took a lot of stress out of moving.
Susan Kennett Weller
14:10 14 Dec 16
Excellent and efficient service by friendly and helpful local firm.Would recommend them. Their staff were lovely, despite the fact that i could not offer them any refreshment!
16:33 27 Nov 16
Fantastic service from start to finish-would highly recommend to anyone. Did everything to help on what ended up being a challenging moving day!
14:16 21 Nov 16
Brilliant smooth move, items well packed and cared for, furniture rebuilt to a great standard, friendly capable staff, nothing too much trouble. Would highly recommend!
Caroline Van Dyk
17:53 20 Nov 16
Fantastic from start to finish. I was really dreading having to move ourselves due to all the stairs and two children. We had three very hardworking removal men, who never once grumbled or looked fed up, and they moved all the boxes and furniture so quickly. They were polite, helpful and truly wonderful. A big thank you to Jason, Max and Giuseppe. We will definitely be recommending you to any family or friends who need a removal company.
18:30 26 Oct 16
Have already recommended to friends moving. Very professional service from first enquiry, to actual move. Can't fault anything about the service.
19:02 22 Oct 16
The Guys who moved us were the nicest and most professional team I have every met. They made the whole experience a pleasure. Nothing was ever to much trouble. I would like to send my thanks and gratitude to them.
14:14 13 Oct 16
The service, friendliness & professionalism of the removal staff, including all packing, loading & unloading was excellent. We'll happily recommend W H Cox in the future.
17:11 11 Oct 16
A truly wonderful experience !! Having moved myself 5 times before I decided to bit the bullet and have someone do it for me. These guys were absolutely brilliant. From the home visit for the quote to moving day itself the level of service was fantastic.Nothing was too much trouble and we did not have a single item broken or damaged. Patrick and AJ were a credit to their company.I would thoroughly recommend them to anyone thinking of using a removal company. Great job from a great company.
10:52 27 Sep 16
Good, efficient service with careful packing undertaken by the responsible and pleasant staff. Steve was the lead member.
23:19 21 Sep 16
The two guys who did our removal were so efficient, polite, friendly and helpful we couldn't have been any happier with the service we received.
19:36 14 Jul 16
HiVery efficient and friendly service, thoroughly recommend this firm.
19:28 02 Jul 16
The removal guys from WH Cox were excellent. They were friendly, helpful and hard-working and the move went very smoothly. Throughout the whole process from obtaining a quotation to the move itself, they were informative and responded quickly to queries. I would highly recommend using them.
08:38 02 Jul 16
Great service from beginning to end at short notice. Barry & Kevin ensured everything ran smoothly and the guys on the day did a great job. Thank you for all your help, we will definitely be recommending you in future.
20:00 16 Jun 16
We were delighted with the service provided in relocating our elderly relatives. Barry & Kevin's organisation were superb.Gordon's packing, and Steve and Alex's hard work, were excellent. Their cheerful, positive attitudes made the challenging task of removals much easier.
15:21 13 Jun 16
Second time using WHCox in 14 months, highly recommended. Friendly, helpful, very efficient service (pack and move), no complaints at all - the team were excellent and made the whole process far less stressful than it could have been (and usually is!). Competitive price too.
10:43 10 Jun 16
I requested quotes from 3 different companies. One didn't reply. One sent me an email form that I returned and received an email quote in reply, but W.H.Cox sent an actual human round to inspect and price. A bit of human interaction when you are trusting a company to move your life's possessions goes a long way. They delivered packing material exactly when agreed. Turned up on time, were polite and hard working. Not much more I can add, imagine what you require from a removal company and it all seems present here.
14:26 05 Jun 16
Responded very quickly to request for a part-load move. Very helpful and accommodating of our needs, with excellent communication throughout the process.Very friendly and helpful staff on the day of the removal. Would definitely use again.
18:01 10 May 16
We cannot thank you enough for the way our move was handled. We have used W H Cox previously and would highly recommend them to all our friends and family.The removal guys were extremely helpful, polite and hardworking, together with the efficient office staff our move was stress free.Thank you all we really appreciated your helpBill and June Pritchard
16:19 12 Apr 16
They provided a really competitive quote and also offered a full packing service.On the day of moving they were really quick and the team couldn'thave been more helpful or friendly.At our new home they even managed to find a way of getting our bed into our room through a window after it failed to fit through the door!Overall a fantastic company!
09:37 26 Mar 16
If you need a removals company, look no further than W H Cox. From start to finish they were polite, friendly, efficient and punctual. They did not damage anything and provided us with packing materials whenever we asked and removed the numerous boxes afterwards.A very well organized outfit.
14:47 23 Mar 16
We had a two part move with WH Cox - a large 5 bed household. The assessor was polite and helpful and the office staff were efficient. The move, however, did not go well and despite paying for a packing service, I and my sister in law worked all day for two days to assist the packers. I understand the company was in the process of being purchased/purchasing another company and not enough staff were allocated to the job. Those people who were there were friendly, polite and efficient and were very apologetic. They did their jobs well, there were just not enough of them (I would estimate at least three staff members short). The reason I have given them more stars than you might otherwise expect given what I've written above, is that the company did respond well and handled my complaint well, and I do believe it's the putting right that counts. The second part of the move was done a couple of days ago, and this time the experience was vastly improved. Whilst it was a very small move, it had been accurately estimated and staffed and the guys were excellent, really helpful and efficient. Pricing was keen and as long as you check the staffing of a job to make sure it matches other quotes then I feel they would be fine to use. The people we bought our house from used them and reported they were very pleased - I think we were just unlucky.
19:51 15 Mar 16
Did a fantastic job,Packaging materials was sent to us a week before.On the day of the move the removals team arrived on time and did a superb job in moving the contents to the new house.The team were always polite and friendly and even assembled the beds at the new house.Also not a single item was damaged in any way.
18:12 09 Mar 16
A local move which was handled very efficiently by friendly staff. Would definitely recommend them.
19:21 28 Feb 16
Moved from downside to Ripley end Feb and The team were brilliant, professional, careful and friendly.
10:03 26 Feb 16
very good service . nothing was to much trouble .fair price .i would tell other people about there high standards of workmanship .
10:53 22 Feb 16
Moved from Weybridge to Guildford and couldn’t of asked for a better service. Thanks in particular to the removal team on the rainy day! 🙂
13:27 17 Feb 16
Great service. Prompt, courteous and faultlessly efficient.
12:45 16 Feb 16
Recently moved with WH Cox & Sons. Move went extremely well and couldn't fault them throughout the process. Slightly more expensive but worth it in every way.
|Monday||8:00 AM - 5:00 PM|
|Tuesday||8:00 AM - 5:00 PM|
|Wednesday||8:00 AM - 5:00 PM|
|Thursday||8:00 AM - 5:00 PM|
|Friday||8:00 AM - 5:00 PM|
Tell us about your move and we’ll get back to you promptly (during business hours) with a quote.