W.H.Cox & Son Removals Surrey
Unit 22, Bookham Industrial Park, Unit 22, Bookham Industrial Park
Church Road,
Bookham, Surrey KT23 3EUChurch Road,
United Kingdom (UK)
Fax: 01372 456556
Email: info@whcox.co.uk
Google Rating
3.4
Based on 171 reviews
W.H. Cox & Son Removals Surrey
3.4
Rachel Yarham
09:40 06 May 21
We used WH Cox to move our personal belongings from the house we had sold and into a storage facility. The team turned up on the day on time, which was a good start, but it was quickly evident that a lack of man-power had been assigned to the job, despite a member of staff visiting prior to removal day to estimate the cost and people required.The removers moved us out of our house with us present, but when unloading into the storage facility, they said it was not necessary for us to be there.We used a local company to take our belongings from storage to our new house two months later. At this stage it quickly became evident that WH Cox had not handled our effects with any amount of care.Damage included, but not limited to: wooden furniture had suffered broken legs (literally ripped off the solid oak base!), a hall table top was badly chipped, our washing machine had its top pulled off, our TV no longer worked, a torn dining room chair back, many packing boxes were crushed, a most disappointing, a clay sculpture worth £900+ was smashed beyond repair.It was clearly evident that WH Cox had known about the breakages from the position the broken items were left in the storage facility – broken furniture parts were left on top of the matching furniture piece etc.The company who emptied the storage rooms commented on how haphazardly our belongings were stacked and that light packing boxes were crushed beneath heavy ones.We contacted WH Cox to discuss the breakages with them. Not only did they take no responsibility for the breakages or offer any apology, they blamed the breakages on the second removal company. We know that the breakages were not made by the second company as we were able to accompany them the whole day WH Cox also said that the most of the boxes were open and of different sizes making stacking difficult. In fact, ONE box was an open topped crate and we use just three different sized packing boxes – small, medium and large – standard practice when packing one’s belongings.In addition, and quite outrageously so, WH Cox asked the removal team about breakages, who in return denied all knowledge!!After our complaint and several emails, WH Cox grudgingly agreed to return our insurance premium, then after more pushing on our part, refunded a paltry £150, still with no apology.At no point once the problems arose did we feel that we were treated like valued customers. WH Cox based all their arguments on their inability to claim on their insurance 7 days post move.
Lee Paterson
16:41 28 Mar 21
Excellent experience. Professional & friendly, highly recommend W.H Cox & Son Removals.
James king
20:28 18 Mar 21
Very efficient with great communication prior to move date. Arrived early and didn't stop throughout. Thoroughly impressed.
Christopher Hardy
11:00 11 Mar 21
Excellent service. Helpful and friendly team. Prompt and efficient. No damages. Highly recommended.
Sohni Kaur
19:35 01 Mar 21
The movers were friendly, efficient and did a great job. Highly recommended. No damage at all which is amazing, considering I had a number of fragile items.
Simon King
17:50 18 Feb 21
The movers turned up really promptly and were really efficient and helpful packing up my more valuable/fragile items. Quick move to my new place and very quick unpacking. The whole process was done and dusted in 2 hours.
Ben Mitchell
17:05 09 Jan 21
Really great guys that were quick, helpful and COVID friendly.
Stuart Ross
16:59 08 Jan 21
Really amazing service got us moved out of London and into Surrey in five hours with no breakages or issues will be using again in the future! Thanks to Alex and the team.
Rodger Perks
21:20 07 Nov 20
This firm did a very good job for me. I was very satisfied, nice guys, nice job.
Trace C
16:35 03 Nov 20
Well, a bit dumbfounded to be honest. Just phoned up and politely asked for someone to come round and give me a quote. We are hoping to move early December from a 2 bedroomed large ground floor flat to a 3 bedroomed house. Was asked to send photos or give them a list of all the furniture. When I said that I had already spoken to two other companies and booked appointments for someone to come and have a look to quote, I was told they 'wouldn't normally bother to come out to quote on moving someone from a 2 bedroomed flat'. Charming.
Daniel Legate
11:50 29 Oct 20
Excellent, fast & efficient as well as making good recommendations to ensure a smooth removals process. Great!
Philippa Wakelam
12:36 19 Oct 20
Absolutely brilliant!! Richard was amazing and packed us up so quickly and efficiently....nothing was too much trouble. The whole removal team worked so quickly and waited for us to get the keys with no fuss. Would thoroughly recommend....thank you for helping us move with no stress! X
Amina Kassam-Bunce
21:24 15 Oct 20
James Frampton
18:29 15 Oct 20
A great bunch of people - polite and helpful - giving us confidence that these are the team for moves or storage! Thanks all, James & Alyson
Paul Crosby
20:41 29 Sep 20
Steve, Grant, Kieran plus one (sorry we can't remember your name) were a fantastic team. They arrived at 8.15 and left at 6.15 pm. They were efficient, effective and very hard working. Conratulations to them and to WH Cox for providing a great service.
Marion Davies
18:16 19 Sep 20
Great removal the team I had were excellent arrived on time very politeSteven who packed the day before very nice and did a really good job unpacked everything todayNo problems
Catherine Sawbridge
06:26 27 Aug 20
Excellent service, very hardworking lads, packed and moved the contents of the flat with care. Very happy, will use again
Louise Gleaves
08:57 17 Aug 20
Excellent service from everyone at W H Cox. The staff were very helpful, polite and efficient and worked hard with no complaints despite the 35 degrees heat!. I would happily recommend W H Cox and will definitely be using them again.
Chris Days
17:46 15 Aug 20
Fantastic team. Handled our move with professional approach and precision. They worked so hard and got things done with speed and care. A really polite team who couldn’t have been more helpful. Really impressive work. Thanks guys
Robert Pinchin
08:13 05 May 20
Hilary Nicholls
08:45 19 Apr 20
Very efficient service. We really appreciated having Rob on the team throughout the move so that there was consistency of staff. This helps with what is a very stressful process at the best of times.April 2020 - just used the team again and they were as efficient, friendly and helpful as always. Can't recommend them more highly.
Julia Faure Walker
16:54 17 Apr 20
The W.H. Cox team were great at moving us not once... but twice! They arrived promptly, were efficient in packing / loading and the office team were incredibly helpful at changing dates and van sizes. I would happily use them again!
Tracey Wilkins
09:08 29 Mar 20
Wow what an amazing service we received from WH Cox from the initial enquiry to the unloading of the vans. The guys arrived early on moving day and had the house cleared within a couple of hours. The 4 guys who moved us were polite, friendly and extremely efficient - couldn’t have asked for more. Would have no hesitation in recommending to anyone moving house.
Alan Casteldine
08:00 21 Mar 20
The move from London to Devon was excellant, all the boxes fitted in the lorry and all the staff were excellant, we would use W. H. Cox & sons again
Clare Waters
20:42 11 Mar 20
We were very impressed with the professional and efficient service provided by WH Cox. They were very helpful dealing with our queries prior to the move. On the day we moved they worked really hard to get everything carefully packed and taken to our new address. Unloading everything at the other end was also done with great care and attention to detail. Could not fault them!
michelle cox
17:05 09 Mar 20
Pete and his crew are a great bunch of lads, really helpful, polite, respectful and hard working! They made moving a lot less stressful..
Andrew Bennett
15:32 28 Feb 20
Confirmed an appointment for a quote, the guy never turned up, he didn't communicate with us and even his office didn't know where he was. That told me everything about this business, maybe we was just unlucky.
Steve Stuart-Matthews
21:11 23 Feb 20
Moved packed and moved my late mother's furniture swiftly and carefully from her care home. Job done efficiently and on time.
allan12831
13:33 21 Feb 20
from beginning to end they made moving easier than I thought,, very helpful over the phone and the 2 men Shane and Ricky were great nothing was to much trouble .I highly recommend this company for good service and excellent value.
John New
17:40 20 Feb 20
Very competitive prices with no reduced service. Hard working, enthusiastic and professional. Really looked after us and no hesitation in recommending. John NewUsed WH Cox for a second time and this time to move my Father in Law. Their attitude and commitment to detail really is first class. They looked after us with calm efficiency, again!John New.
Charlotte McPherson
22:45 18 Feb 20
I can not praise our movers enough. We had two guys pack on the Thursday - they had the whole house in boxes by 2 O’clock, leaving plenty of time for me to clean and were back the next morning as a team of five on the Friday. They took furniture (beds and wardrobes down) they were polite, put up with my children running round the house, fast, clever with the packing - just absolutely brilliant. We didn’t get the keys to our new house until after 3, they ended up working until after 6 on a Friday night - still with smiles on their faces, still being really careful and thorough. I really can not recommend highly enough.
Nick Vialls
17:17 10 Jan 20
Really glad we used WH Cox for our removals, they provided more than adequate Staff who worked very hard and were extremely courteous from start to finish.
Laura Claire
22:12 21 Dec 19
Could not recommend them enough. I moved from a 1 bed flat to a 2 bed in December this year. The staff were careful, efficient and very personable. I felt at ease and looked after. They were brilliant.
Emily Von Reibnitz
18:45 01 Dec 19
Very friendly efficient bunch of helpers, with a special mention to Shane who frequently asked whether we were happy and whether we had any issues. They arrived when they said they would and brought in extra helpers to unpack. We didn't use their packing services as we preferred to do that ourselves. They came in much cheaper than another fairly local company but I don't know what the other one could have done any differently or better to justify the extra cost!
Joanne Bennett
22:56 29 Nov 19
These guys were hard-working and a pleasure to deal with. They made a difficult job seem very easy and did so with good humour and a cheerful approach. I would highly recommend anyone who is looking to make their move much easier to use W.H. Cox & Son Removals Surrey for their own removal because the service I personally received was second to none. Thanks guys, once again.
Richard Glover
12:19 13 Nov 19
An excellent service from start to end. The team were incredibly professional when it came to loading and transporting our belongings. Not only did they identify fragile items and work out the safest way to load them, they also strapped them down in the van and were happy to let me supervise. When it came to moving into our new property (for which there was a two-hour delay on the day), the team had no problem waiting and wisely used the time to secure the best parking space for unloading the van. Great people and a great service!
Jackie Dodd
21:31 10 Nov 19
Great service, would definitely recommend really efficient and professional service turned up worked continuously to get the job completed.
Jon Linscott
07:45 08 Nov 19
Professional, courteous and helpful from the assessment visit right through to when the lads left having moved us in. We moved from Surrey to the north of England and this company madea long distance move stress free. Special mentions to Richard, Peter and Rick.We would highly recommend WH Cox.
Stuart Mann
17:41 01 Nov 19
I provided details of what items i wanted to move and the team at Cox's came back very quickly with a quote and provided different pricing options that enabled me to move early in the morning on one of their less busier days. Service from the actual removal team on the day was excellent....well done and thank you.
Fiona Jackson
22:15 20 Oct 19
From initial contact to waving the team goodbye the service was faultless. We moved from a 3 bed property, in a difficult street for access, but this was no trouble for the team who were moving us. We had packed the percentage of belongings ourselves but 1 of the team had the responsibility of wrapping our sofa cushions, sofas, mattresses etc. He also packed pictures, lamps and lamp shades! They had moved us out in around 2 hours, didn't stop, just got on with it! They then had to wait for us to get the keys for the new house which they didn't mind and said for us not to worry because it happens regularly. Once we had the keys they had moved us in to the new property in around 2 hours. Nothing was too much trouble, they didn't want tea or coffee and had they're own refreshments and they only had 1 break! I'd highly recommend WH Cox to anyone who wants a stress-free move.
Flintzi Farraz
20:37 09 Oct 19
We selected the full service and were not disappointed, Peter and the whole team were so professional and helpful I cannot thank you all enough for going the extra mile to help our move go so smoothly. Totally recommend you
Sandra Farrow
23:06 07 Oct 19
Thank you Peter and co for your 5 star service today from initial call to the actual move on the day, faultless. I totally recommend you.
Suha Wilson
07:50 29 Sep 19
We packed our own small items in boxes delivered by W.H.Cox a few days before our move. On the big day we had 6 gentlemen move all our belongings and deliver them to our new house. Excellent, friendly, helpful service and very reasonably priced. Thank you
Rory O'Neill
18:02 22 Sep 19
Linda Clinker
10:00 28 Aug 19
I made an appointment with this company for one of their surveyors to come round and give me a quote for removals and storage, but he failed to turn up. I tried to call the office, but the phone just rang off the hook and there isn't a voicemail on which to leave a message. I then sent an email to find out why the surveyor didn't turn up and have yet to receive a reply.Very disappointed.
Gemma Bray
18:12 23 Aug 19
Shane, Liam and Liam were fantastic helping us move. They were friendly and efficient and took care to avoid waking my baby whilst he slept. I would definitely recommend them.
jatin patel
11:43 20 Aug 19
I called number of times but not got the answers I wanted so in the end I decided to go to the other movers
Gillian McDuell
10:16 20 Aug 19
The removal team went the extra mile to achieve our move, despite traffic problems and other issues. Thank you so much - highly recommended.Gill & Dave
sarah cooper
09:02 09 Aug 19
The guys were very efficient. I had done all the packing but the actual move was very smooth
Graham Day
11:58 25 Jul 19
Great service. Nothing was too much trouble for them and they were very helpful. Would thoroughly recommend them. Thank you for moving us so efficiently.
Samantha Boscia
08:46 09 Jul 19
Great service from quotation to moving day. Very competitive quote. The team were efficient and professional on moving day. I would definitely recommend them and will use again.
DAVID NICHOLAS
17:57 28 Jun 19
Great service at a competitive price. The team were polite, helpful and worked hard from the time they arrived to the time they left. Would definitely recommend.
Charlie Lowe
19:20 01 Jun 19
Great service from start to finish. Very competitive quote and prompt, efficient and professional on moving day. Friendly and helpful guys throughout. Would highly recommend and will definitely use again.
Alison Johnson
21:39 19 May 19
A big thank you for providing a totally professional and efficient move for me.Peter, Shane & Ricky were so friendly, hard working and an asset to the company. I will be using the company again.Thanks guys.
clare knight
12:48 09 Apr 19
Excellent service on the day, although the boxes took a few days to arrive beforehand. Great team, polite and courteous with nothing too much trouble for them. Between the three of them they moved a huge van load of our belongings including 26 large boxes of books. Would very happily use WH Cox again and recommend them to anyone else. Thank you very much for making a stressful day go well.
Phil Burge
20:42 28 Mar 19
We recently moved from Worcester Park to Bookham and used W H Cox to do our removal as they came highly recommended. We chose their full packing service and are extremely pleased that we did. The packers worked swiftly and unobtrusively and they took great care of our possessions. The day of the move itself went extremely smoothly and we were very impressed by the way everything was conducted. Our thanks to the whole team, but especially Alex, Kevin, Steven, John, Ryan, Jason and Peter (sorry we didn’t get the names of the other gentlemen who helped us). We would recommend W H Cox unreservedly.Phil Burge, March 2019
Anny Qaisser
07:41 11 Mar 19
We were extremely pleased with the service provided by W.H.Cox and Son. Peter, Darren, Shane and Ricky were absolutely outstanding, they were efficient, professional and courteous. We were moving our belongings to the storage unit and they expertly placed the items paying attention to our ease of finding things in the unit for the future. We absolutely could not have done this without them and would highly recommend them.
Martin Cottrell
19:14 03 Feb 19
We were enormously impressed by the courteous and helpful attitude of the moving team. They were polite at all times and managed to squeeze our oversized sofas through the door, a feat which we thought could be impossible! We would not hesitate to recommend the company to friends, family and neighbours.
Nick Frankland
18:45 26 Jan 19
The team were incredibly efficient and caring about our goods over the three days they were with us, which was especially important as they were being placed in storage.
Friends of Lara
17:56 02 Jan 19
Excellent movers, arrived early and worked extremely efficiently. Highly recommended!
Andi Beaudelaire
17:10 21 Dec 18
Very impressed with this company, Darren and Aaron arrived bang on time, were very friendly and cheerful and set about helping me move with a professional and practical approach that set me at ease and removed the usual stress that comes when moving. The price was reasonable and I didn’t feel as though they were trying to drag things out to make more money. The office staff were also fast and efficient. I would definitely recommend them to others and will be using them again when my furniture needs to be moved from the storage unit. Thanks guys and Merry Christmas.
Liz Burley
15:40 20 Dec 18
Had a really smooth move, the guys were helpful and cheerful and did what they said they would do.Unfortunately the sub contractor who came to collect the boxes rang very promptly, but then said he was very busy and couldn't possibly collect them until the week after Christmas, over 10 days. When I said that wasn't acceptable as I had paid Cox's for the service as part of my fee, he said that if I gave him a Christmas bonus of £20 he would be able to do them straight away. I reluctantly agreed as I really needed to clear the house, and he arrived a couple of hours later! but this sort of sharp practice reflects very poorly on Cox's. I post this in the hope they will speak to the contractor and prevent it happening again.
Helen Edwards
23:23 16 Dec 18
Excellent service from a superb team of packers led by Peter, who packed and move me from Surrey to Herefordshire in 2 days. Only 1 kitchen cupboard was over looked and a painted wardrobe sustained a small scratch on the front. Van arrived before I did and was emptied by 18.30 with the beds put in situ. Very stress free, professional and friendly service.
Marc Green
18:16 16 Dec 18
Great service from beginning naming to end. The removal staff were courteous and helpful as were back office and management staff.
Rachel Fung
21:38 01 Dec 18
Friendly staff, definitely the most low stress/speedy way to move with the packing service. Only note I'd say is pre pack any small sentimental items yourself so you can keep track of them. They pack at an impressive speed with a smile ☺. Remember to keep a bag of your essentials yourself.
Lucas Thomas
20:05 20 Nov 18
Really good company. Packing and unpacking both ends was fast and efficient. Really good crew of guys. Was very happy with there service.
ann-marie gil
13:38 16 Nov 18
Had to leave one star as can’t leave a comment - avoid at all costs!!! If you have an American style fridge freezer and are told they can move these - they can’t!!! They put a hole through my rattan garden furniture and never told me what happened even when I wrote this on the job sheet no explanation was given then as I didn’t take out insurance they have offered me £40 compensation??? I was quoted one price then get a call half way through removal adding extra £20 p/hr as 3 men arrived? The van was too small so needed two trips?? Whilst been charged an hourly rate, the van got lost and then on second trip took even longer and despite my leaving 15 minutes after them I arrived at the house almost 20 minutes before them 🤬🤬
mara thorne
08:19 10 Oct 18
We arranged an internal furniture move within the home of my elderly parents. The guys turned up early, did everything we asked for very quickly and efficiently, wrapped the items in protective materials (bubble wrap, cardboard, blankets etc.) as appropriate, and checked with us afterwards that it was all to our satisfaction. We are very happy with the service provided.
DH C
15:48 05 Oct 18
Friendly & VERY efficient service ! We were VERY impressed with the removal men & would not hesitate in recommending in W.H Cox & Son Removals ! Thank you 😊
Harriet Smith
22:30 29 Aug 18
Brilliant service. Glad we didn’t go with cheaper quotes. Removal men were excellent. They packed well, left useful things out until the last minute, and were extremely efficient. The team really helped us to feel calm throughout the whole process with their courteous and professional manner. Would highly recommend.
chris palmer
08:37 28 Aug 18
W.H Cox and Sons recently helped me move home in Farnham, Surrey. Firstly, Nathalie in the office was absolutely awesome, fitting in with my last minute requests and changes. Then the guys....wow. I couldn't believe how quickly they packed everything up and left the place so clean and tidy. W.H Cox then stored my stuff for a few weeks and then delivered it to my new place and again, the guys were so fast - but so polite (It's not often I get called sir!), funny, helpful and efficient.I can't recommend this company enough and I would 100% recommend them to anyone moving home.
James Coombes
16:11 27 Aug 18
The two removers who came to my flat to move me were incredibly reassuring and made the whole business easy for me.When they arrived at the destination the sofa had to be taken apart and put together again. They didn’t complain just did their job.Amazing service!
Lucy Grisdale
16:27 21 Aug 18
Atrocious on all levels; packing, removal, rebuilding furniture, arguing between crew members, swearing. If I hadn't insisted on a final check they would have left their mess and some of my items behind including an expensive TV. So much unnecessary damage to my furniture.
Sue Dartnell
18:04 17 Aug 18
Pleased with the service especially as there was less than a week between Exchange and Completion. The team were hard working and polite.
Peter Speroni
09:31 08 Aug 18
All members of the team were helpful and polite. They were efficient and professional carrying both packing and moving goods.
Barry Panayi
18:49 03 Aug 18
Amazingly courteous and thorough. We've moved a few times and wish I'd used these guys every time.
Clare Truman
16:05 02 Aug 18
Fantastic company. Fitted us in at the last minute and were so friendly and helpful and super patient when we had to wait three hours for the new keys. Thank you so much!!!
Janine Clegg
11:52 02 Aug 18
I had a late exchange with completion only 4 working days following and all removal companies I tried were fully booked. I chose WH Cox after reading good google reviews and luckily they were free. Nathalie in the office was the calm person I needed in my panic and was always helpful and efficient - even calling me on a Sunday! The day of removal was the hottest day of the year and the removal men worked very hard to ensure they got the job done and that we were happy.
Claire Dickenson
19:17 29 Jul 18
Fantastic company, so professional, helpful and great service. Wouls always chose them again. The guys were great and it was just amazing to see them work. Unfortunately, we had a slight issue with the order due to it being a little bit complicated with being moved from two locations but WH Cox sorted it professionally and actually we we preferred the outcome following the issue. Thank you for your service. Recommend to anyone, I don't think there will be any other removals company like this.
Charlie Ranson
11:18 25 Jul 18
Great service. Punctual, friendly, helpful, and very hard working.
Graham Simons
11:06 12 Jul 18
Excellent Service both Packing , Storage and Delivery.
Sarah Alliston
08:21 12 Jul 18
Fantastic customer service, helpful and efficient. My collection was organised quickly and I wouldn't hesitate to use W H Cox again. Thanks to Nathalie for all her help.
Hamilton Comely
08:47 04 Jul 18
We have used this company twice before with good results and pleasant experience. On the latest occasion, the crew were poorly managed by the team leader and the "packing" left a broken printer, lost screws for an expensive display cabinet and a cracked mirrored table which had obviously been dropped on one end. On reporting the printer and the missing fittings, we did receive compensation for the printer and I managed to obtain new fittings from a supplier in Italy for the display unit. However, as the mirrored table was not unpacked until after the 7 day contractual period, the company has refused liability despite being advised that we could not unpack any quicker due to our daughter being admitted to hospital as an emergency which somewhat reassessed our priorities. Very poor management, woeful packing and appalling after-sales customer service. Never again. Before we knew all the above, we had booked the same company to move our daughter, and as I note experienced by another ex-customer, the move was transferred to another company without us being so advised. However, in this case, the team were well managed and professional with no incidents.
Euan Campbell
17:27 03 Jul 18
Fantastic service from booking, to packing to removals. Staff always polite, friendly, punctual and helpful - nothing was too much trouble and would recommend to anyone. Thank you for a making a potentially stressful time easy.
Radulescu Alexandrina
12:47 02 Jul 18
Jonathan Britz
14:39 01 Jul 18
We were very happy with our move. The team was great: hard-working, efficient and courteous throughout, despite the tropical heat. Thank you for making it all run smoothly.
Deborah Fox
10:29 27 Jun 18
Excellent service to move elderly parents with A LOT of 'stuff'!! Good humoured, polite and hardworking team. Many thanks to all.
Ian Goddard
07:18 27 Jun 18
We used WH Cox yesterday to move from Guildford to Bookham. They arrived on time and throughout the day they were brilliant. The four men were friendly, helpful and always had a smile on their face, despite the 30+ temperatures. They made what could have been a very stressful day, so much easier.Thank you.
Claire J
19:17 18 Jun 18
We were recommended WH Cox and Sons by family who had used them twice. We didn’t even get any other quotes. We were very impressed by their helpfulness and support throughout the process. Initially we were going to pack ourselves, but with issues with exchange happening so close to completion, and my husband breaking his hand- we went for WH Cox and Sons packing for us. They came the day before, and carefully packed everything, the team member who attended was quick, professional and friendly, and packed far faster than we could have ever managed.The day of the move, we did have some issues, with the rails for the wardrobes being forgotten and something getting broken, however the guys were so lovely, and the service was so efficient we were still very pleased overall.The staff in the office were very helpful friendly and knowledgeable. Overall I would definitely recommend their services, their price was very reasonable, and we have in fact already recommended their services to a few people.
Lorraine Burchell
17:51 10 Jun 18
The packing team for my Mum's move were friendly and professional and took the greatest care packing each item...everything arrived safely. The Woods of Dorchester team made it a relaxed moving in day. We highly recommend this company.
Peter Grace
06:26 05 Jun 18
We were badly let down by another removal company and contacted you for availability two weeks before our move. You bent over backwards to help us and the two packers were polite, helpful and very thoughtful throughout, as were the team of five who moved us the following day. Downsizing is an emotional experience made all the easier by your professionalism and helpful staff. We also are using your storage facility and the folk who dealt with this were great too!! My wife and I would have no hesitation in recommending you for the service you provide, a big thank to you all.
louie Lemon
17:24 01 Jun 18
Claire Bridge
08:02 01 Jun 18
Can't speak highly enough of W.H. Cox. On Friday we were without anyone to move us the following Tuesday, so as you can imagine we were getting pretty worried. Nathalie was kind and helpful and sorted us out in a flash by working with Anthony Ward Thomas. When the day came we were naturally anxious but the removal guys were punctual, diligent, respectful and hard working. They moved us out in under two hours and in in just one! Really great job. Thanks a million, you saved our bacon.
James Salmon
20:44 29 May 18
Packed and moved us to a larger property recently. The guys worked incredibly hard and efficiently, including dismantling and reassembling some tricky furniture items. Dealing with the office was a pleasure too, made the process as stress free as it could be. Would definitely recommend
Neil Bagley
08:51 08 May 18
We definitely plan to use WH Cox again for the next phase of our move. All work was efficiently executed, the guys were professional and the vehicle/equipment was of a high standard. Highly recommended!
Brian Hayes
10:37 28 Apr 18
W.H.Cox &Son Removals completed the removal of stored furniture and personal effects and their delivery to our daughters flat in record time. This was exceptionally helpful in the circumstances and much appreciated. Many thanks to all staff involved.
DIY 123
05:02 26 Apr 18
Great service from start to finish. Friendly, helpful and very good value for money. Would not hesitate to recommend W.H. Cox to all.
Natalie Wheatcroft
16:51 11 Apr 18
Fantastic service. The men worked really quickly and took very good care of our belongings. The removal of the upstairs furniture proved tricky at times as they negotiated the tight turn in the staircase. However the men avoided causing any damage to the property or our furniture. Thoroughly polite and courteous. Great price too! Thanks so much for making our move stress free.
Julie jewess
17:37 09 Apr 18
A very professional, friendly team. A great service. Would recommend them to all. Thank you.
Anna Valentine
18:20 06 Apr 18
This was the first time we used packing services as well as moving services, and we were very impressed by the efficiency, professionalism and friendliness of the whole team. From the packing through to moving all our stuff into the new house, the whole experience was as stress free as it possivly could be. Thank you to the whole team for helping us with our move! Would highly recommend.
Louise Offer
20:52 03 Apr 18
Lovely bunch of guys. Got the job done quickly. No issues on the day.
Mark Lilley
15:18 03 Apr 18
Absolutely 1st rate!
Maureen Bown
16:20 26 Mar 18
This was an amazing move everything went according to plan and on time. From the first appointment with Kevin to the staff in the office and the two lads who actually carried out the move everybody was most helpful and efficient. I would definitely recommend W H Cox to anyone. Thank you all so much for making my move as easy as is possible.
David
19:36 14 Jul 16
HiVery efficient and friendly service, thoroughly recommend this firm.
Helen Cole
19:28 02 Jul 16
The removal guys from WH Cox were excellent. They were friendly, helpful and hard-working and the move went very smoothly. Throughout the whole process from obtaining a quotation to the move itself, they were informative and responded quickly to queries. I would highly recommend using them.
Jon Henderson
15:21 13 Jun 16
Second time using WHCox in 14 months, highly recommended. Friendly, helpful, very efficient service (pack and move), no complaints at all - the team were excellent and made the whole process far less stressful than it could have been (and usually is!). Competitive price too.
Max B
10:43 10 Jun 16
I requested quotes from 3 different companies. One didn't reply. One sent me an email form that I returned and received an email quote in reply, but W.H.Cox sent an actual human round to inspect and price. A bit of human interaction when you are trusting a company to move your life's possessions goes a long way. They delivered packing material exactly when agreed. Turned up on time, were polite and hard working. Not much more I can add, imagine what you require from a removal company and it all seems present here.
JANE WEAVER
14:26 05 Jun 16
Responded very quickly to request for a part-load move. Very helpful and accommodating of our needs, with excellent communication throughout the process.Very friendly and helpful staff on the day of the removal. Would definitely use again.
June pritchard
18:01 10 May 16
We cannot thank you enough for the way our move was handled. We have used W H Cox previously and would highly recommend them to all our friends and family.The removal guys were extremely helpful, polite and hardworking, together with the efficient office staff our move was stress free.Thank you all we really appreciated your helpBill and June Pritchard
Len Watson
09:37 26 Mar 16
If you need a removals company, look no further than W H Cox. From start to finish they were polite, friendly, efficient and punctual. They did not damage anything and provided us with packing materials whenever we asked and removed the numerous boxes afterwards.A very well organized outfit.
Minkykiwi
14:47 23 Mar 16
We had a two part move with WH Cox - a large 5 bed household. The assessor was polite and helpful and the office staff were efficient. The move, however, did not go well and despite paying for a packing service, I and my sister in law worked all day for two days to assist the packers. I understand the company was in the process of being purchased/purchasing another company and not enough staff were allocated to the job. Those people who were there were friendly, polite and efficient and were very apologetic. They did their jobs well, there were just not enough of them (I would estimate at least three staff members short). The reason I have given them more stars than you might otherwise expect given what I've written above, is that the company did respond well and handled my complaint well, and I do believe it's the putting right that counts. The second part of the move was done a couple of days ago, and this time the experience was vastly improved. Whilst it was a very small move, it had been accurately estimated and staffed and the guys were excellent, really helpful and efficient. Pricing was keen and as long as you check the staffing of a job to make sure it matches other quotes then I feel they would be fine to use. The people we bought our house from used them and reported they were very pleased - I think we were just unlucky.
Anjam Butt
19:51 15 Mar 16
Did a fantastic job,Packaging materials was sent to us a week before.On the day of the move the removals team arrived on time and did a superb job in moving the contents to the new house.The team were always polite and friendly and even assembled the beds at the new house.Also not a single item was damaged in any way.
Opening Hours
| Monday | 8:00 AM - 5:00 PM |
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 4:00 PM |
| Sunday | 8:00 AM - 12:00 PM |
Tell us about your move and we’ll get back to you promptly (during business hours) with a quote.